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7 Best AI Chatbot Builders in 2024 (Free & Paid)

By Alex • Updated Jan 3, 2024

AI Chatbot Builders let you easily create bots that can chat with humans automatically, freeing up your valuable time.

After extensive testing of 19 different tools, we're eager to present the top 7 picks for you to explore in 2024.

Best AI Chatbot Builders

1. OpenAI GPTs
2. Chatbase
3. Chatfuel
4. Botsonic
5. CustomGPT.ai
6. LivePerson
7. Botpress

What Makes a Great AI Chatbot Builder?

A top-notch AI chatbot builder needs to be intuitive, feature-rich, and flexible. It should offer a comprehensive set of tools to design, build, and manage chatbots effectively. Here are some key characteristics to look for:

1. Ease of Use: The platform should offer a user-friendly interface, allowing even non-technical users to create chatbots without any coding knowledge.
2. AI and NLP Capabilities: The platform should use advanced AI and Natural Language Processing (NLP) technologies to understand and respond to user queries effectively.
3. Customization Features: A great chatbot builder should offer a wide range of customization options, allowing businesses to tailor their chatbots according to their specific needs.
4. Integration Capabilities: The platform should provide seamless integration with popular platforms and services, such as social media channels, messaging apps, CRM systems, and more.
5. Analytics and Reporting: A robust chatbot builder should provide comprehensive analytics and reporting features, helping businesses track chatbot performance and gain valuable insights into customer behavior.
6. Scalability: As your business grows, your chatbot should be able to scale with it. The platform should offer flexible plans and options to accommodate your growing needs.
7. Reliable Support: Lastly, a good chatbot builder should provide reliable customer support to address any issues or concerns promptly.

Now that we've got that covered, let's deep dive into the top 7 AI chatbot builders in 2023.

1. OpenAI GPTs

GPTs, offered by OpenAI, are customizable versions of ChatGPT that users can tailor to specific needs. These can be built with no coding experience and range from simple to complex applications. OpenAI has also introduced the GPT Store, a platform where these custom GPTs can be published, shared, and potentially monetized, akin to an App Store model.

Key Features:

• Custom AI Models: Users can create AI models tailored to their unique requirements, enhancing the versatility of chatbot applications.
• GPT Store: A marketplace for distributing and monetizing custom GPT models, offering new opportunities for developers and businesses.
• AI Actions by Zapier: Integration with Zapier's platform, allowing custom GPTs to automate and streamline workflows using over 6,000 apps.
• No Coding Experience Required: Accessible to a broad audience, enabling non-technical users to build custom AI solutions.

Our Take:

OpenAI's GPTs are a breakthrough in AI technology, providing unmatched customization in chatbot development. With the GPT Store and integration with Zapier, AI is now available to businesses and individuals seeking to utilize its power in innovative ways. This makes advanced AI accessible, enabling the creation of specialized AI assistants for different industries and requirements.

2. Chatbase

Chatbase is a robust chatbot platform designed to automate customer support using the power of AI. It allows businesses to train ChatGPT on their own data, providing personalized and intelligent responses to customer queries.

Key Features:

• AI-Powered Chatbot: Chatbase uses advanced AI technology to develop chatbots that can understand and respond to customer queries effectively.
• Customization: Users can customize their chatbots according to their specific needs, offering a personalized experience to their customers.
• Ease of Use: The platform offers a user-friendly interface, enabling users to create chatbots without any coding knowledge.
• Integration: It offers seamless integration with popular platforms, such as WordPress and Zapier.

Our Take: Chatbase provides a comprehensive solution for businesses looking to leverage AI technology for customer support. Its intuitive interface, advanced AI capabilities, and easy integration make it a compelling choice for businesses of all sizes.

3. Chatfuel

Chatfuel is a leading chatbot platform known for its powerful capabilities and user-friendly interface. It allows businesses to create AI-powered chatbots for Facebook Messenger and Instagram, automating customer interactions and driving conversions.

Key Features:

• No-Coding Required: Chatfuel offers a no-code platform, allowing businesses to create chatbots without any programming knowledge.
• AI and NLP Capabilities: The platform uses advanced AI and NLP technologies to understand and respond to customer queries effectively.
• Multi-Channel Support: Chatfuel supports multiple channels, including Facebook Messenger and Instagram, providing businesses with a broader reach.
• Analytics and Reporting: The platform offers comprehensive analytics and reporting features, helping businesses track chatbot performance and gain valuable insights.

Our Take: Chatfuel stands out for its user-friendly interface, powerful AI capabilities, and multi-channel support. Its robust analytics and reporting features make it an excellent tool for businesses looking to track their chatbot's performance and optimize customer interactions.

4. Botsonic

Botsonic is a user-friendly AI chatbot builder that enables businesses to create custom chatbots powered by ChatGPT. It offers a range of customization options, allowing businesses to tailor their chatbots according to their specific needs.

Key Features:

• Customization Options: Botsonic offers a range of customization options, including branding, welcome messages, and more.
• Easy Integration: The platform supports seamless integration with popular platforms, making it easy for businesses to deploy their chatbots.
• Multi-Language Support: Botsonic supports multiple languages, allowing businesses to cater to a global audience.
• 24/7 Support: The platform provides round-the-clock customer support, ensuring that businesses can resolve any issues promptly.

Our Take: Botsonic is an excellent choice for businesses looking for a user-friendly and customizable AI chatbot builder. Its multi-language support and 24/7 customer support make it a reliable choice for businesses operating in multiple markets.

5. CustomGPT.ai

CustomGPT.ai is a robust AI chatbot builder that enables businesses to create highly efficient chatbots powered by ChatGPT. It offers businesses a way to automate customer service, resolve customer issues quickly, and provide a superior customer experience.

Key Features:

• Customization: CustomGPT.ai allows businesses to customize their chatbots according to their specific needs, offering a personalized experience to their customers.
• Effortless Integration: The platform supports seamless integration with CMS and other platforms, making it easy for businesses to deploy their chatbots.
• Data Control: With CustomGPT.ai, businesses have complete control over their chatbot, from managing training data to modifying configuration.
• Analysis Capabilities: The platform can analyze all the questions received by the chatbot and determine the most effective answers.

Our Take: CustomGPT.ai stands out for its customization capabilities, effortless integration, data control, and analysis capabilities. It offers businesses a powerful tool to automate customer service and enhance customer experience.

6. LivePerson

LivePerson is a leading AI chatbot builder known for its extensive capabilities and sophisticated technology. It offers a comprehensive set of tools for businesses to design, build, and manage chatbots effectively.

Key Features:

• Omnichannel Support: LivePerson supports multiple channels, providing businesses with a broader reach and the ability to engage customers wherever they are.
• AI and NLP Capabilities: The platform uses advanced AI and NLP technologies to understand and respond to customer queries effectively.
• Customization Features: LivePerson offers a range of customization options, allowing businesses to tailor their chatbots according to their specific needs.
• Integration Capabilities: The platform provides seamless integration with popular platforms and services, such as social media channels, messaging apps, CRM systems, and more.

Our Take: LivePerson is a comprehensive AI chatbot builder that offers a range of powerful features. Its omnichannel support, advanced AI capabilities, and seamless integration make it a compelling choice for businesses of all sizes.

7. Botpress

Botpress is a flexible and powerful AI chatbot builder that allows businesses to create intelligent chatbots with ease. It offers a comprehensive set of tools for businesses to design, build, and manage chatbots effectively.

Key Features:

• Ease of Use: Botpress offers a user-friendly interface, allowing even non-technical users to create chatbots without any coding knowledge.
• Customization Features: Botpress offers a range of customization options, allowing businesses to tailor their chatbots according to their specific needs.
• Integration Capabilities: The platform provides seamless integration with popular platforms and services, such as social media channels, messaging apps, CRM systems, and more.
• Analytics and Reporting: Botpress provides comprehensive analytics and reporting features, helping businesses track chatbot performance and gain valuable insights into customer behavior.

Our Take: Botpress is a user-friendly and powerful AI chatbot builder that offers a range of customization options and integration capabilities. Its comprehensive analytics and reporting features make it an excellent tool for businesses looking to track their chatbot's performance and optimize customer interactions.

Frequently Asked Questions

To wrap up our guide, let's address some common questions you may have about AI chatbot builders.

What are the benefits of using an AI Chatbot Builder?

Using an AI Chatbot Builder can help businesses automate customer interactions, improve customer experience, save time, and reduce operational costs. It also provides valuable insights into customer behavior, helping businesses make data-driven decisions.

Can I integrate an AI chatbot builder with my existing systems?

Yes, most AI chatbot builders offer seamless integration with popular platforms and services, such as social media channels, messaging apps, CRM systems, and more.

Do I need coding knowledge to use an AI chatbot builder?

Not necessarily. Many AI chatbot builders offer a user-friendly interface, allowing even non-technical users to create chatbots without any coding knowledge.

Can an AI chatbot builder understand and respond to customer queries effectively?

Yes, most AI chatbot builders use advanced AI and NLP technologies to understand and respond to customer queries effectively.

Conclusion

As AI continues to evolve, these chatbot builders will undoubtedly continue to innovate, offering businesses new and exciting ways to interact with their customers.

Whether you're a small startup or a large corporation, there's a solution out there for you.

So why wait? Start exploring the world of AI chatbot builders today!

All AI Chatbot Builders